INFO CENTER > FREQUENTLY ASKED QUESTIONS > ACCOUNT INFORMATION

To initiate the password reset process, simply navigate to the top menu and select the 'Log In' option. Once there, click on 'Forgot Password' and an email will be promptly sent to you with instructions on how to reset your password.

Discover the endless possibilities available within the My Account realm of IZAND.com. Seamlessly navigate through a multitude of tasks such as updating your personal details, tracking the progress of an ongoing order, or reminiscing over previous purchases. Gain access to this exclusive section by simply clicking on the My Account option located at the pinnacle of the screen, whether you're engrossed in a shopping spree or casually browsing the main page. However, please note that registration is a prerequisite to unlock the full potential of the My Account feature.

To begin the registration process, simply click on the "Create Account" button situated at the top left corner of our homepage. Upon doing so, you will be prompted to provide your billing and shipping details. It is important to ensure that your billing information corresponds exactly to the information linked to the credit card you intend to use for placing your order.

To modify your user information, it is necessary to first access your registered account by logging in. Once successfully logged in, navigate to the "My Account" section. From there, you have the option to manage your shipping and billing addresses by clicking on the appropriate links. Moreover, you can conveniently track the status of your current orders, view past purchases, or even write reviews for items.